Refund Policy for ArlingTees Designs
Effective Date: January 1, 2024
1. IntroductionAt ArlingTees Designs, we strive to provide high-quality custom prints and excellent customer service. Please read our refund policy carefully to understand your rights and our obligations regarding refunds.
2. Custom Orders- No Refunds on Custom Orders: Due to the personalized nature of custom drinkware, custom t-shirts, custom ArlingTees Designs, and homecoming mums and supplies, we do not offer refunds on any custom orders. All sales of custom items are final.
3. Pre-Made Graphic T-Shirts- Eligibility for Refunds: We accept returns and offer refunds for pre-made graphic t-shirts under the following conditions:  - The item must be unused, unworn, and in the same condition that you received it.  - The item must be in the original packaging.  - You must provide proof of purchase.- Return Period: You have 14 days from the date of receipt to request a return for a refund.- Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
4. Damaged or Defective Items- Reporting Damages: If you receive an item that is damaged or defective, please contact us within 7 days of receiving the item.  - Contact Information:    - Phone: 940-595-0324    - Email: moc.oohay%40seeTgnilrA- Replacement or Refund: We will arrange for a replacement or a full refund for damaged or defective items, including the cost of return shipping. Please provide a description of the damage or defect and include photos if possible.
5. Refund Process- Approval: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.- Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.- Late or Missing Refunds: If you haven’t received a refund within the stated time, please check with your bank or credit card company first. If you’ve done this and still have not received your refund, please contact us at .moc.oohay%40seeTgnilrA
6. Contact UsIf you have any questions about our refund policy, please contact us:
- Phone: 940-595-0324- Email: moc.oohay%40seeTgnilrA- Address: Arlington, TX
Thank you for choosing ArlingTees Designs. We appreciate your business and are committed to providing you with the best possible service.